Developer AI Support Admin

LIVE CHAT

All Sites Inbox

One inbox for every connected website. Each conversation keeps its Site ID, website name and domain.

Connecting…

Select a conversation.

MULTI-SITE

Websites Manager

Add every website here. The same backend and Support App receive messages from all enabled Site IDs.

CONNECTED0

DEFAULTdevploper-main

BACKENDShared

INBOXOne

Install: Copy a website's snippet and paste it before </body>. The widget sends that Site ID to the same shared backend.

GLOBAL SUPPORT

Support Settings

Global defaults used by all sites. A website can override title, greeting, logo and accent in Websites Manager.

Support enabledMaster live-chat switch. Live support onlineOffline messages are still saved. AttachmentsAllow visitor attachments. Voice messagesAllow visitor audio. Typing indicator Seen receipts Widget title Widget subtitle Company name Brand name Welcome message Offline message Support email Notification email SLA hours Polling seconds Guest daily messages Widget position Quick replies · one per line

SUPPORT APP

Support App Control

These settings control the same Support App used for all websites.

Language Bridge

Translate incoming customer messages into the language you understand.

Enabled

I understand in I speak in Customer receives Auto-read incomingAutomatic translation for new customer messages.

Feature Switches

All support-app capabilities remain centralized here.

0 enabled

Safe Defaults

Reminder minutesCallback minutesSchedule minutesTranslation failure-safeVoice requires manual SendLazy analytics